Refund Policy
Our Commitment to Your Satisfaction:
At Dreamy Drenched, we are committed to ensuring your satisfaction with our silicone makeup bags. If you are not completely happy with your purchase, we're here to help.
Refund Eligibility:
To be eligible for a refund, please ensure the following conditions are met:
To initiate a refund, please follow these steps:
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of the item.
Refund Processing:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If the return is approved, the refund will be processed within 5-7 business days to the original method of payment.
Exclusions:
Please note that certain items may not be eligible for a refund, including:
By making a purchase with Dreamy Drenched, you agree to our refund policy.
At Dreamy Drenched, we are committed to ensuring your satisfaction with our silicone makeup bags. If you are not completely happy with your purchase, we're here to help.
Refund Eligibility:
To be eligible for a refund, please ensure the following conditions are met:
- The item must be unused and in the same condition as received.
- It must be returned within 30 days of the date you received it.
- The item must be in its original packaging.
To initiate a refund, please follow these steps:
- Contact customer service at [info@dreamydrenched.com] to notify us of your request.
- Please provide your order number and a brief explanation of why you are requesting a refund.
- Our team will guide you through the return process and provide you with the necessary details.
Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of the item.
Refund Processing:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If the return is approved, the refund will be processed within 5-7 business days to the original method of payment.
Exclusions:
Please note that certain items may not be eligible for a refund, including:
- Items not in their original condition or that are damaged due to customer misuse.
- Any item returned more than 30 days after delivery.
By making a purchase with Dreamy Drenched, you agree to our refund policy.